Frequently asked questions
What services do you offer?
We specialise in buying, selling, and trading luxury watches. Our services also include watch authentication, servicing, repairs, valuations, and sourcing rare timepieces.
Do you sell both new and pre-owned watches?
Yes, we offer a diverse selection of both brand-new and certified pre-owned luxury watches from top brands such as Rolex, Omega, Audemars Piguet, Richard Mille, Patek Philippe and more.
Can I sell, trade or consign my watch with you?
Absolutely. You can bring your watch in-store or submit details online for a preliminary quote. Once we inspect and authenticate your timepiece, we’ll provide a final offer, trade-in value or begin the consignment process.
How do I know if a watch is authentic?
Every watch we sell goes through a strict authentication process by a certified horologist. We also provide authenticity certificates for your peace of mind.
Do you offer warranties?
Yes, we offer a 12-month warranty on the watches we sell. This covers mechanical defects not caused by misuse or accidental damage.
Can I visit your store?
Yes, we welcome visitors to our Sydney location. We recommend booking an appointment for personalised service and to ensure the watch you're interested in is available.
Do you ship watches across Australia?
Yes, we offer insured shipping Australia-wide. Every package is tracked and securely packaged to ensure safe delivery. We do also offer World-wide shipping that is fully insured.
What payment methods do you accept?
We accept EFT, major credit cards, cash (in-store).
How do I contact you?
You can reach us via phone, email, or our contact form. Visit our Contact Us page for full details and store hours.
CONTACT CHRONOLUX AUSTRALIA
- Phone Number: 0488 229 535
- WhatsApp: +61 488 229 535
- Email: Sales@chronoluxaus.com.au
- Address: PO Box 78 YAGOONA NSW 2199
Fill out the form below and one of our friendly staff will be in contact ASAP. Looking forward to speaking with you soon